In the world of outreach, there’s a prevailing notion that cold calling is obsolete. However, that couldn’t be further from the truth.
Cold calling remains a powerful tool for securing high-quality appointments.
While prospects are inundated with emails, LinkedIn messages, and social media outreach, their phones often remain relatively quiet.
Using the right cold calling strategy can make all the difference.
In this video, I’ll show you the seven secrets to mastering cold calling. Check it out:
1. Get good data.
Nothing is more frustrating than dialing a number only to find out it’s the wrong person or there’s outdated contact information. Ensuring you have high-quality data from the start is crucial to mastering cold calling. It’s not merely about making hundreds of calls a day—it’s about leveraging data that’s accurate and reliable to increase your productivity and sales success.
2. Find people with the most likely need.
Focusing your efforts on individuals or organizations most likely to benefit from your offering is essential. Rather than casting a wide net, tailor your cold calling list to reach those who are most likely to require your product or service. Identify the demographics or situations where your offering is most relevant to build your cold calling list.
3. Get comfortable with discomfort.
Building resilience to handle discomfort is vital when mastering cold calling. While many salespeople initially find making cold calls extremely intimidating, the more you expose yourself to cold calling, the easier it becomes. Similar to learning any skill, repetition breeds familiarity, ultimately leading to comfort and ease in the situation.
4. Open with a tone of confidence.
Confidence is key for positive prospect engagement during cold calls. It’s not about being overly energized or enthusiastic but instead conveying a natural confidence that reassures the prospect. A confident tone sets the stage for a productive sales conversation, unlike a tone that comes off as hesitant or overly eager.
5. Remember that they can’t hurt you.
It’s important to remember that cold calling is akin to playing a video game—there’s no physical danger involved. Prospects can’t physically harm you, which should alleviate some of the fear associated with making cold calls. Understanding this can help you approach cold calling with a calmer mindset.
6. Use a tight script.
Contrary to popular belief, using a script when cold calling doesn’t have to sound robotic. A well-crafted script during cold calls keeps you on track while allowing for natural conversation. Practice your script until it feels second nature, which will enable you to navigate objections seamlessly and maintain control of the conversation.
7. Be prepared with contingencies.
Prospects tend to respond predictably during cold calls. Anticipating common responses allows you to prepare contingencies, keeping the sales conversation on track. By having responses ready for different cold calling scenarios, you can steer the dialogue towards your desired outcome more effectively.
So, there you have it. Now you know the 7 secrets to mastering cold calling. Which of these concepts did you find most useful for taking your cold calling to the next level? Be sure to share your thoughts in the comments section below to join the conversation.
As always, if you found this helpful, I would be grateful if you’d please share it with someone else or many others. People can get my weekly emails and free eBook, 25 Tips to Crush Your Sales Goal by clicking here. And be sure to check out the Sales Insights Lab Accelerator.
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About the Author Marc Wayshak
Marc is is the best-selling author of three books on sales and leadership, including the highly acclaimed titles Game Plan Selling, The High-Velocity Sales Organization and his forthcoming book, Sales Conversations, Mastered.
Marc is a contributor to Inc, HubSpot, Fast Company, Entrepreneur Magazine, and Huffington Post Business. He also hosts a popular YouTube channel on sales strategy with over 103,000 subscribers.
Marc helps thousands of people his data-driven, science-based approach to selling that utilizes all the best tools available to sales organizations today.